SAP Support Service / Application Managed Services

OCPL’s SAP managed services can offer you a team of experienced and professional SAP experts. This will allow you to focus on your core business activities while we act as your extended team and take up the ownership of smooth SAP system management. The dedicated support team is established based on the customer requirements ensuring professional support to users at all locations. The team works closely with customer’s internal IT team and key users not only to take care of the routine support activities but also to deploy various improvement/enhancement measured based on our experience.

Advantages of our AMS

We can assist you by taking over the complete operational support ownership. Offshore / Offsite SAP support team is established as per the customer specific demands. The offshore / offsite SAP support team takes over the operational SAP support in close collaboration with the customer’s IT team. This dedicated SAP support team acts as an extended SAP team of your organization and assists you in:

  • Trouble shooting

  • Day to day operational SAP end user support

  • Functional updates / functional enhancements

  • Customizing

  • Deployment of new regulations as per statutory requirements

  • SAP end user training / documentation

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